How to Take a Process Sample of Hookmark with Activity Monitor app

If you find that Hookmark for macOS is unresponsive (“beachballs” or “hangs”), it is helpful to take a sample of the process and send it to us, explaining the problem.

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First, in Finder, from the /Applications/Utilities folder, open the Activity Monitor app. Then:

  1. Select the CPU tab.
  2. Click on Hookmark.
  3. In the toolbar, click on the Action button (looks like a gear or (…) button, depending on your version of macOS).
  4. Select Sample Process from there.
  5. A new window will appear; choose Save… from that window.
  6. Locate the file, and compress it.
  7. Send the compressed file to us directly either via a PM or email.

You can also Force Quit Hookmark from Activity Monitor. While Hookmark is selected, just hit the stop button that has an x in it (in the toolbar).

If you are running Hookmark in foreground mode, you can also force quit Hookmark from Apple Menu > Force Quit….